Yes — no lock-in, no contract. Cancel whenever you want, and you’ll keep full access through the end of your current billing period. And if you cancel within your first 7 days, you get a full refund, no questions asked.
Absolutely! If you receive Out of Network (OON) benefits from your insurance, we can provide you with a superbill for you to request reimbursement from your insurance for out-of-network mental health coverage if applicable. You can also pay out of pocket.
No. Whether you have a formal diagnosis, you’re self-identified, or you’re still figuring out if this fits you, you’re welcome here. The only real requirement is wanting support navigating ADHD, autism, or parenting a neurodivergent kid.
This will depend on your insurance plan and benefits. You can call the number on the back of your insurance card and ask about your mental health and/or medication management benefits.
Please contact our Billing Specialists from DAS Billing Solutions at dasbilling@ciracenter.org or call (630) 553-4965.
Please email admin@ciracenter.org immediately so we can resend the email from TherapyPortal with a new link for you.
Please contact our Client Care Coordinator at admin@ciracenter.org so she can sent you a link via email to reset your password.
Please email admin@ciracenter.org and request a new Payment Authorization Form.
Both. Healing Haven is built for ND adults and for parents of ND kids — including people who are both. You don’t have to pick a lane.
No. Healing Haven is coaching, community, and education — not a replacement for individual therapy. It’s built specifically around how ADHD and autistic brains and nervous systems actually work, which is why it complements (and for a lot of people, does more than) talk therapy alone. And if you decide you want individual therapy alongside your membership, we’ll help you find a therapist who’s the right fit — that’s included, too.
All CCBH providers (therapists and prescribers) accept Blue Cross Blue Shield PPO plans. Some therapists accept United Healthcare PPO, UMR, and Medicare.
Rates for Master’s Level Therapists (MA, MS, LSW, LPC) and/or doctoral trainees (1-3 years experience): $130 for initial assessment and $105 for individual sessions. Rates for couples/family therapy are $130 per session.
Rates for LCSWs, LCPCs, LMFTs, Psychologists and/or Postdoctoral Fellows (4-8 years of experience including graduate school): $180 for initial assessment and $160 individual sessions. Rates for couples/family therapy are $180 per session.
Rates for Licensed Therapists or Psychologists (8+ years of experience including graduate school): $200 for initial assessment and $180 for individual sessions. Rates for couples/family therapy are $200 per session.
Prescribers: $275 for the initial assessment and $190 for each 30-minute medication management sessions.
Live coaching and expert presentations are both recorded, so you can catch up anytime you miss one live. Circle of Support is the one exception — those sessions stay private and aren’t recorded, so people can speak honestly without worrying about it living online forever. If that’s the piece you need most, it’s worth carving out the time to join that one live.
Insurance plans vary. Sometimes your copay will kick in after you have met your deductible. Please call number on back of insurance card to see how close you are to meeting your deductible and how much you will be paying until then.
(Co-pays and deductibles are both features of most insurance plans. A deductible is an amount that must be paid for covered healthcare services before insurance begins paying. Co-pays are typically charged after a deductible has already been met.)
For self-pay clients, we strive to run cards as close as we can to the date of service. However, sometimes things can get a little delayed and you might get charged a day or two after your session.
For clients who are using their insurance, we do not charge your card until your insurance has processed claims. This can take anywhere between one or four weeks on average. Once insurance has processed your claim and set up the amount owed, then we proceed to run payments.
